What you get by completing this session

  • 30 mins of CPD

    A 30 minute video lecture with presentation slide, you can stop and start anytime you want

  • Certificate of Completion

    Receive a certificate once you complete the session. Download this from your student dashboard or in your course completion email

  • Easy CPD Documentation

    Fill out the CPD Documentation activity at the end of the session, receive a PDF summary of your CPD activity and reflection right to your email inbox to save or print out

What you'll learn in this expert session

Even experienced GPs are sometimes faced with tricky conversations about vaccination. In this presentation, Dr Jess Kaufman, a Research Fellow in the Vaccine Uptake Group at The Murdoch Children's Research Institute, provides evidence-based strategies that enable primary care providers to access parents’ readiness to vaccinate and constructively deal with reluctance.

Learning Objectives:

  • Gain strategies to assess parents’ readiness to vaccinate
  • Distinguish between ‘non-vaccination’ and ‘anti-vaccination’
  • Identify and apply strategies to address vaccine concerns/hesitancy
  • Gain Practical tips on dealing with emotions
  • When children aren’t protected, inform parents of what to look out for and when to call for help
  • Access resources to support vaccine discussions
  • Identify how to communicate with parents about unfunded vaccines

Educational content supported by


NCIRS is the leading research organisation in Australia that provides objective expert advice on all aspects of vaccine preventable diseases, and other issues related to immunisation, to inform policy and planning for immunisation services in Australia. NCIRS brings together experts in public health, epidemiology, biostatistics, paediatrics, internal medicine, infectious diseases, epidemiology and quantitative and qualitative survey methods. The Centre also has a strong role in providing postgraduate training and supervision.

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Expert: Dr Jessica Kaufman

Dr Jessica Kaufman is a Research Fellow in the Vaccine Uptake group at the Murdoch Children's Research Institute. Her areas of expertise include vaccination-related communication, mixed methods research, intervention design and evaluation. Her current research includes developing and evaluating interventions and policies to improve vaccine uptake in pregnant women, children with neurodevelopmental disorders, and people of refugee background. She is also involved in mapping and designing measurement instruments to diagnose the reasons for under-vaccination. Jessica is an Honorary Fellow of the University of Melbourne and La Trobe University, a member of the steering committee for the Collaboration on Social Science in Immunisation (COSSI) network, and an editor with the Cochrane Consumers and Communication review group.

Course curriculum

  • 1

    Video Lecture

    • Conversation Strategies About Vaccinations to Improve Awareness and Constructively Deal with Reluctance (30 mins of CPD)

    • Test your learning!